hoshizaki

Hoshizaki Cares

Our partnership with Hoshizaki Cares allows us to perform the highest quality installations with the highest quality equipment. We perform white glove service throughout the entire lifecycle of your ice machine to maximize its performance, extend its lifespan, and minimize costly downtime. How do we do this? With preventative care and responsible support options.

Proper Installation

Our Hoshizaki Cares technicians ensure your ice machine is installed properly to avoid early failures and maximize long term performance.

Post Installation Inspection

If your ice machine wasn't installed by us, we offer post-installation inspections to ensure compliance and identify potential issues before they become a problem.

Water Treatment

We offer a full year supply of water filters to prevent scale buildup and ensure efficiency. To enhance your food safety, we offer Biosure Ozone technology.

Preventive Maintenance

Our bi-annual maintenance visits and documentation on the Hoshizaki One platform ensure your equipment runs efficiently and reduce unexpected breakdowns.

Preferred Parts & Warranty

We offer warranty tracking and key account support for parts to minimize downtime and control long-term maintenance.

Dedicated Support

Our technicians provide priority service and repairs, ensuring your ice machine runs at its best.

Proper Installation

Our Hoshizaki Cares technicians ensure your ice machine is installed properly to avoid early failures and maximize long term performance.

Post Installation Inspection

If your ice machine wasn't installed by us, we offer post-installation inspections to ensure compliance and identify potential issues before they become a problem.

Water Treatment

We offer a full year supply of water filters to prevent scale buildup and ensure efficiency. To enhance your food safety, we offer Biosure Ozone technology.

Preventive Maintenance

Our bi-annual maintenance visits and documentation on the Hoshizaki One platform ensure your equipment runs efficiently and reduce unexpected breakdowns.

Preferred Parts & Warranty

We offer warranty tracking and key account support for parts to minimize downtime and control long-term maintenance.

Dedicated Support

Our technicians provide priority service and repairs, ensuring your ice machine runs at its best.

Hoshizaki Cares

Our partnership with Hoshizaki Cares allows us to perform the highest quality installations with the highest quality equipment. We perform white glove service throughout the entire lifecycle of your ice machine to maximize its performance, extend its lifespan, and minimize costly downtime. How do we do this? With preventative care and responsible support options.

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Features

Features

hoshizaki

Hoshizaki Cares

Our partnership with Hoshizaki Cares allows us to perform the highest quality installations with the highest quality equipment. We perform white glove service throughout the entire lifecycle of your ice machine to maximize its performance, extend its lifespan, and minimize costly downtime. How do we do this? With preventative care and responsible support options.

Proper Installation

Our Hoshizaki Cares technicians ensure your ice machine is installed properly to avoid early failures and maximize long term performance.

Post Installation Inspection

If your ice machine wasn't installed by us, we offer post-installation inspections to ensure compliance and identify potential issues before they become a problem.

Water Treatment

We offer a full year supply of water filters to prevent scale buildup and ensure efficiency. To enhance your food safety, we offer Biosure Ozone technology.

Preventive Maintenance

Our bi-annual maintenance visits and documentation on the Hoshizaki One platform ensure your equipment runs efficiently and reduce unexpected breakdowns.

Preferred Parts & Warranty

We offer warranty tracking and key account support for parts to minimize downtime and control long-term maintenance.

Dedicated Support

Our technicians provide priority service and repairs, ensuring your ice machine runs at its best.

Hoshizaki Cares

Our partnership with Hoshizaki Cares allows us to perform the highest quality installations with the highest quality equipment. We perform white glove service throughout the entire lifecycle of your ice machine to maximize its performance, extend its lifespan, and minimize costly downtime. How do we do this? With preventative care and responsible support options.

Card Image

Features

About the Hoshizaki Cares Program


Our partnership with Hoshizaki Cares ensures that every installation, service call, and maintenance visit delivers the highest standard of care and performance for your ice equipment. We combine premium Hoshizaki technology with a true white-glove service model—supporting the full lifecycle of your machine to optimize output, extend operational life, and dramatically reduce unplanned downtime. With a proactive service philosophy backed by responsive support when you need it most, we protect your investment so you can focus on serving your customers.


Proper Installation

Every successful equipment lifespan begins with a correct install. Our certified Hoshizaki Cares technicians follow precise manufacturer-approved processes to ensure your machine is set up for reliable performance from day one—eliminating common errors that lead to early failures and costly repairs.


Post-Installation Inspection

Even if your machine was not installed by us, we can help safeguard your equipment’s future. Our Post Installation Inspections verify compliance, evaluate performance, and identify small issues before they escalate into expensive downtime.


Water Treatment Solutions

Clean and properly treated water is essential for ice quality and equipment longevity. We provide a one-year supply of high-quality water filters that help prevent scale buildup and maintain peak efficiency. For enhanced food safety, we offer Biosure Ozone technology, which reduces contaminants and supports a cleaner, more sanitary ice system.


Preventative Maintenance

Through bi-annual maintenance visits and digital documentation via the Hoshizaki One platform, we ensure your machine consistently operates at its best—reducing emergency breakdowns and preserving ice production.Preferred Parts & Warranty Support.

With warranty tracking and prioritized access to genuine Hoshizaki parts, you benefit from faster repairs and predictable lifecycle management.


Dedicated Technical Support

Our expert technicians provide priority service and rapid repairs, keeping your operation running smoothly and your customers satisfied. Installations

About the Hoshizaki Cares Program


Our partnership with Hoshizaki Cares ensures that every installation, service call, and maintenance visit delivers the highest standard of care and performance for your ice equipment. We combine premium Hoshizaki technology with a true white-glove service model—supporting the full lifecycle of your machine to optimize output, extend operational life, and dramatically reduce unplanned downtime. With a proactive service philosophy backed by responsive support when you need it most, we protect your investment so you can focus on serving your customers.


Proper Installation

Every successful equipment lifespan begins with a correct install. Our certified Hoshizaki Cares technicians follow precise manufacturer-approved processes to ensure your machine is set up for reliable performance from day one—eliminating common errors that lead to early failures and costly repairs.


Post-Installation Inspection

Even if your machine was not installed by us, we can help safeguard your equipment’s future. Our Post Installation Inspections verify compliance, evaluate performance, and identify small issues before they escalate into expensive downtime.


Water Treatment Solutions

Clean and properly treated water is essential for ice quality and equipment longevity. We provide a one-year supply of high-quality water filters that help prevent scale buildup and maintain peak efficiency. For enhanced food safety, we offer Biosure Ozone technology, which reduces contaminants and supports a cleaner, more sanitary ice system.


Preventative Maintenance

Through bi-annual maintenance visits and digital documentation via the Hoshizaki One platform, we ensure your machine consistently operates at its best—reducing emergency breakdowns and preserving ice production.Preferred Parts & Warranty Support.

With warranty tracking and prioritized access to genuine Hoshizaki parts, you benefit from faster repairs and predictable lifecycle management.


Dedicated Technical Support

Our expert technicians provide priority service and rapid repairs, keeping your operation running smoothly and your customers satisfied. Installations

About the Hoshizaki Cares Program


Our partnership with Hoshizaki Cares ensures that every installation, service call, and maintenance visit delivers the highest standard of care and performance for your ice equipment. We combine premium Hoshizaki technology with a true white-glove service model—supporting the full lifecycle of your machine to optimize output, extend operational life, and dramatically reduce unplanned downtime. With a proactive service philosophy backed by responsive support when you need it most, we protect your investment so you can focus on serving your customers.


Proper Installation


Every successful equipment lifespan begins with a correct install. Our certified Hoshizaki Cares technicians follow precise manufacturer-approved processes to ensure your machine is set up for reliable performance from day one—eliminating common errors that lead to early failures and costly repairs.


Post-Installation Inspection


Even if your machine was not installed by us, we can help safeguard your equipment’s future. Our Post Installation Inspections verify compliance, evaluate performance, and identify small issues before they escalate into expensive downtime.


Water Treatment Solutions


Clean and properly treated water is essential for ice quality and equipment longevity. We provide a one-year supply of high-quality water filters that help prevent scale buildup and maintain peak efficiency. For enhanced food safety, we offer Biosure Ozone technology, which reduces contaminants and supports a cleaner, more sanitary ice system.


Preventative Maintenance


Through bi-annual maintenance visits and digital documentation via the Hoshizaki One platform, we ensure your machine consistently operates at its best—reducing emergency breakdowns and preserving ice production.Preferred Parts & Warranty Support.


With warranty tracking and prioritized access to genuine Hoshizaki parts, you benefit from faster repairs and predictable lifecycle management.


Dedicated Technical Support


Our expert technicians provide priority service and rapid repairs, keeping your operation running smoothly and your customers satisfied. Installations

View real-time updates on services being provided

Transparency is our top priority. With our Filtrex One app, you can view real time updates on the services being provided, as well as contact our client support team 24/7 with any questions you may have.

View real-time updates on services being provided

Transparency is our top priority. With our Filtrex One app, you can view real time updates on the services being provided, as well as contact our client support team 24/7 with any questions you may have.

View real-time updates on services being provided

Transparency is our top priority. With our Filtrex One app, you can view real time updates on the services being provided, as well as contact our client support team 24/7 with any questions you may have.

Weather app image

View real-time updates on services being provided

Transparency is our top priority. With our Filtrex One app, you can view real time updates on the services being provided, as well as contact our client support team 24/7 with any questions you may have.

Weather app image